Customer Service Representative - State Farm Agent Team Member
Broadview, IL
Customer Service Representative - State Farm Agent Team Member
Full Time • Broadview, IL
Benefits:
- Bonus based on performance
- Opportunity for advancement
- Paid time off
- Training & development
Experience and Knowledge:
1. Experience in a variety of office support positions.
2. Demonstrated knowledge of secretarial and applicable office procedures.
3. Demonstrated knowledge of operational procedures associated with terminals, personal computers and other peripheral equipment.
4. Demonstrated knowledge of grammar, punctuation and syntax applicable to the preparation of keyed materials.
Skills/Abilities:
1. Demonstrated ability to communicate effectively with the public and fellow employees.
2. Ability to apply discretion and appropriate security measures in handling of confidential Information.
3. Demonstrated ability to adjust to fluctuating workloads and priorities.
4. Gather information from existing and potential clients.
5. Pivot clients to new product lines to be developed by licensed team members.
6. Must become a Licensed Insurance Professional with the State of Illinois.
Duties and Responsibilities:
1. Receive visitors.
2. Respond to routine telephone calls.
3. Prepare reports, records, and information at agent’s request.
4. Establish and maintain files.
5. Requisition Supplies. 6. Assist in training of less experienced staff.
1. Experience in a variety of office support positions.
2. Demonstrated knowledge of secretarial and applicable office procedures.
3. Demonstrated knowledge of operational procedures associated with terminals, personal computers and other peripheral equipment.
4. Demonstrated knowledge of grammar, punctuation and syntax applicable to the preparation of keyed materials.
Skills/Abilities:
1. Demonstrated ability to communicate effectively with the public and fellow employees.
2. Ability to apply discretion and appropriate security measures in handling of confidential Information.
3. Demonstrated ability to adjust to fluctuating workloads and priorities.
4. Gather information from existing and potential clients.
5. Pivot clients to new product lines to be developed by licensed team members.
6. Must become a Licensed Insurance Professional with the State of Illinois.
Duties and Responsibilities:
1. Receive visitors.
2. Respond to routine telephone calls.
3. Prepare reports, records, and information at agent’s request.
4. Establish and maintain files.
5. Requisition Supplies. 6. Assist in training of less experienced staff.
Compensation: $18.00 - $25.00 per hour
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Broadview, IL and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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